Compliance

For over 65 years, Upstate Caring Partners has been at the forefront of excellence of service to people of all abilities. To ensure that we are always operating at the highest possible level, Upstate Cerebral Palsy has a code of employee and volunteer conduct and compliance guidelines. In addition, a reporting system has been put in place to address any concerns. Upstate Caring Partners is also subject to all local, state, and federal regulations.

We want to know if you have a concern about Upstate Caring Partners regarding:

Conduct of an employee
Billing practices
Regulatory/law-related concerns
Possible fraud
Improper procedures
Breach in confidentiality of personal health information
Possible criminal acts
Ethical concerns or actions of staff, volunteers, or contractors

How do I make a report?

The Corporate Compliance Officer is responsible for investigating these complaints. All suspected violations will be thoroughly investigated based on the information received.

Contacting the Corporate Compliance Hotline is easy:

Call the hotline at (315) 724-6907 ext. 7006

Available 24 hours a day, 7 days a week

ALL CALLS WILL BE TREATED CONFIDENTIALLY