Compliance

For over 65 years, Upstate Cerebral Palsy has been at the forefront of excellence of service to people of all abilities. To ensure that we are always operating at the highest possible level, Upstate Cerebral Palsy has a code of employee and volunteer conduct and compliance guidelines. In addition, a reporting system has been put in place to address any concerns. Upstate Cerebral Palsy is also subject to all local, state and federal regulations.

We want to know if you have a concern about Upstate Cerebral Palsy regarding:

  • Conduct of an employee
  • Billing practices
  • Regulatory/law related concerns
  • Possible fraud
  • Improper procedures
  • Breach in confidentiality of personal health information
  • Possible criminal acts
  • Ethical concerns or actions of staff, volunteers or contractors

How do I make a report?

The Corporate Compliance Officer is responsible for investigating these complaints. All suspected violations will be thoroughly investigated based on information received.

Contacting the Corporate Compliance Hotline is easy:

Call the hotline at (315) 724-6907 ext. 7006

Available 24 hours a day, 7 days a week

ALL CALLS WILL BE TREATED CONFIDENTIALLY

 

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